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shipping and returns


Shipping Policy

Shipping information and estimated delivery times for domestic and international orders placed at Northern Alkemi Beauty.

Canadian Orders | Carrier & Delivery Times

We deliver all packages via Canada Post. 

Approximate shipping times are 5-7 business days.

Tracking information is provided and does NOT include insurance.

We do not ship on weekends or holidays.

Delivery dates and times are estimates only.


International Orders | Carrier & Delivery Times

Canada Post approximate shipping times are 1-2 weeks, varying depending on the country and customs process. 

Insurance for international orders is available per request and encouraged in the event your package is lost, stolen, or damaged. Please contact us if you need insurance.

Delivery dates and times are estimates only.

We do not ship on weekends or holidays.


Our Return Policy & Grace Period

All sales are final. We do not accept returns for any reason, due to the nature of the products we offer. Energy matters. If you have any concerns about your order, please contact us within 3 days of receiving your order timestamped from your tracking number details (this is a complimentary grace period) so we may better assist you. We are unable to process exchanges at this time. Thank you for your understanding.

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